Services – Xero Support2018-11-07T12:17:21+00:00

Xero Services and Support in Devon

“Do what you do best and outsource the rest.”

Providing a professional and affordable outsourced office solution with Xero help and support for busy business owners.

Outsourced business services provided in Devon. On-site support can be provided if your business is based in Newton Abbot, Torbay and Exeter.

Using Xero as your Bookkeeping / Accountancy Software

There are lots of benefits for using Xero including:

Cloud based – no more saving backups or restrictions on users.

Making Tax Digital or MTD compliant, Xero is on HMRC’s list of approved software.

Easy to use – the software has been created to be simple and is being updated all the time to make further improvements.

Create online invoices which can be sent directly from the software.

Automatic chases can be sent from the system when your invoices are overdue.

You can connect Xero with your bank, making bank reconciliation easy.

CIS, Payroll and VAT can be processed via Xero.

Options to add projects, inventory, fixed assets register and expenses to keep on track.

Run finance reports at a click of a button and adapt and customise to make it tailored to you.

Connect Xero to third-party software for even more efficiencies, such as online payment services, receipt tools, CRM and other business apps.

Why Outsource Xero Support to a Virtual Assistant

Assistance from a Xero Certified Partner and Advisor, without an Accountant’s price tag.

Support from someone that not only recommends the product but has 5 years of experience using it in real life.

Tailored outsourced service, ensuring the support you need for Xero is perfect for you and if you are already using it, making sure you are making the most of its features.

Whether you need help setting Xero up, or for a one-off problem, or if you would like ongoing Xero support, tailored and flexible support can be provided.

On-site support for businesses in Devon, predominately Newton Abbot, Torquay or Exeter, as well as off-site support, depending on your requirements.

Outsourcing Xero Support – Case Study 1

“Hearing that Kirsty had a solution for the nightmare that we had been having with timesheets was music to our ears. Kirsty’s services have paid for themselves and we are looking forward to the next period of growth for our business, rather than worrying about how we will manage.”

Marcus Ward, Director, Ward & Masters Carpentry Ltd


Kirsty Piercy Virtual Assistant has provided bookkeeping and finance support to Ward & Masters Carpentry on a regular basis since July.

Despite having set up Xero the directors were unable to keep up to date with data entry, having outsourced the VAT returns to their accountant they felt they were missing up to date financial information.

In order to have a better grip on finances and a good understanding of their business performance and expected cashflow, Ward & Masters Carpentry outsourced finance and bookkeeping duties to Kirsty Piercy Virtual Assistant.

In addition to working on Xero to keep Ward & Masters data up to date, a review was undertaken of how the business was using Xero and what improvements could be made.

Services Provided

  • Setting up invoice reminders so that chasing could be sent for overdue invoices automatically.
  • Improving email templates so that emails could be sent from Xero that were personalised for the business.
  • Tidied up the suppliers and customers, reviewing the aged payables and aged receivables so that the business knew what money was owed and what money was due to be paid.
  • Implementing the use of projects so that the business could produce reports on the profitability of each job at the click of a button.
  • Training staff how to use the Projects to record their time, to remove the previous admin heavy way of recording their time, making it even easier to invoice clients for hours worked.
  • Adapting financial reports so that they are tailored for the business and the business can check their performance at a click of a button.
  • Improving the chart of accounts so that the expense codes where adapted to their business.

Previous Xero Experience

In the role of Head of Global Finance and Operations, Kirsty Piercy used Xero on a daily basis, including:

  • Daily review of outstanding invoices and debtor position.
  • Review of bank reconciliations for over 10 bank accounts, including currency accounts.
  • Training finance staff on how to use Xero for day to day duties, including raising invoices, entering supplier invoices, completing bank reconciliations and more.
  • Exporting and manipulating the source data to produce reports specific to the business.
  • Using the fixed asset register to record assets and calculate and post depreciation.
  • Entering journals for wages reconciliation and dividend payments.
  • Preparing and submitting the quarterly VAT return.
  • Processing other journals in order to complete the year-end figures for final check and review by the company accountants.

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