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Services – Virtual Office Manager2018-11-07T12:19:29+00:00

Virtual Office Manager in Devon

“Do what you do best and outsource the rest.”

Providing a professional and affordable outsourced office solution for busy business owners.

Outsourced business services provided in Devon. On-site support can be provided if your business is based in Newton Abbot, Torbay and Exeter.

Virtual Office Management tasks that can be Outsourced

Help and support can be provided for various Business Management services, including:

Diary management, including booking and scheduling meetings

Travel research and booking to fit budget and specification

Creating itineraries and schedules based on travel plans or diary commitments, taking you door to door

Assistance with social media accounts including replies and comments

Assistance with HR processes, including human resource documents and holiday management

Research work and reporting on findings – for example, research a competitor, tax law, new legislation, standard for your industry

Bespoke project work including project management

Process review and reporting on findings and recommendations for efficiencies

Creating training documents

Research, planning and booking events or activities including corporate events, staff do’s or private functions

Creating marketing content based on a brief, creating mailshots or newsletters

And more…

Why Hire a Virtual Assistant as your Office Manager

If you want to work on your business rather than in it, by moving away from those day to day tasks.

When the workload fluctuates meaning you are not in the position to hire an employed Office Manager.

Experienced Operations and Finance Manager, you can have a tailored service perfect for your business, carried out by a skilled professional.

On-site support for businesses in Devon, predominately Newton Abbot, Torquay or Exeter, as well as off-site support, depending on your requirements.

Outsourcing to a Virtual Office Manager – Case Study 1

“I can not speak highly enough of Kirsty and would recommend her to any of my family, friends or clients with out hesitation.”

Marcus Ward, Director, Ward & Masters Carpentry Ltd

Background

Kirsty Piercy Virtual Assistant has provided support as a Virtual Office Manager to Ward & Masters Carpentry on a regular basis since July.

Ward & Masters Carpentry is an established Carpentry and Construction business in Newton Abbot, Devon. Having experienced growth in the past few years and expecting further growth in the next 12 months, the business has grown from 1 apprentice to 6 full-time employees and 1 apprentice.

In order for the directors of the business to have time to focus on the growth of the business and to spend more of their time winning new contracts, Ward & Masters Carpentry outsourced Office Manager duties to Kirsty Piercy Virtual Assistant.

Services Provided

  • Staff management, including contracts, staff records, holiday diary and other HR elements.
  • Management of company payroll, as well as other finance tasks including CIS and bookkeeping.
  • Bespoke project work was undertaken to review the process of time recording and working out the profit on each job, to which improvements were recommended and implemented.
  • Completion of ad hoc tasks to support the directors, including dealing with company and fleet insurance, liaising with the company bank manager and accountant.
  • Ad hoc meetings to discuss company matters at Ward & Masters office in Newton Abbot.

Experience as an Office Manager

The following duties were undertaken by Kirsty Piercy for the role of Head of Global Finance and Operations.

  • Day to day management of 6 admin and finance staff members.
  • Approving all contracts, invoices and payments for every booking, over 2,500 per year.
  • Being responsible for event logistics and making sure bookings run smoothly. When bookings involved travel, booking or overseeing the booking of the travel, ensuring it is profitable for the company.
  • Being the company out of hours contact, being on call 24/7 and available for clients, contractors and the staff.
  • Assisting the managing directors with various ad hoc tasks, as and when required.
  • Responsible for the company financial reporting, including preparing and submitting the company VAT return and preparing payroll and year-end work for our accountants to meet deadlines. As well as ad hoc work relating to finances such as workplace pension, P11d work and VAT inspections.
  • Overseeing the Human Resources for the office, being assisted by the external HR advisors when required. This included the recruitment and training of staff members.
  • Reviewing all legal, insurance and banking matters for the company, liaising with company solicitors, insurance brokers and bankers and then reporting to the directors, as well as being the bank account signatory in addition to the directors.
  • Overseeing the day to day office management, including office supplies, property maintenance and IT.
  • Organising the annual staff party, which took place overseas, including booking travel, accommodation, activities and evening party.
  • Assisting with the opening of offices in Las Vegas and Dubai, finding local advisors and assisting with the training of new staff and day to day running of those offices.

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